To effectively support vulnerable adults, as well as healthcare professionals, we coordinate support requests and connect them to our willing volunteers who carry out a wide variety of jobs.

What kind of tasks do our volunteers do?

Volunteers help with a huge array of tasks and are also supported by some of the specialist voluntary services across Essex to offer the following support services:

  • Buddy support for e.g. shopping, dog walking, physical activity, IT issues
  • Food shopping
  • Dog walking
  • Keep a garden accessible (grass gutting and weed control)
  • Medicine collecting
  • Posting Mail
  • Phone Friend
  • Safeguarding door-step check
  • Transport to hospital or GP

Levels of volunteers

Tasks are also dependent on two factors. Firstly,  what level you’re on and secondly what group you’re in. There are now three levels of volunteers: uncertified, certified and DBS checked

  • Uncertified means we have your basic details.
  • Certified means we have your basic details alongside proof of ID.
  • DBS checked means we have your basic details, proof of ID and have completed a DBS check within the platform.

What do the levels mean?

The higher the level you are, the greater number of job opportunities will be available to you.

How do I become certified and DBS checked?

You are already a certified volunteer if you've got a photo and proof of ID uploaded.

If you haven't, you can become a certified volunteer by logging in to the platform and providing your proof of ID by following the instructions here.

To become a DBS volunteer, you firstly need to become a certified volunteer by following the steps above and then submit a request to be DBS checked. You can do so by logging in to the platform and following the instructions here.

There are four groups that have a varying level of exposure to COVID-19, with Group One being the most exposed and Group Four being the least exposed. 

As well as exposure levels, there are differences in the kinds of roles you will be carrying out. Full details of each group can be found below.

woman painting fence picture

Why volunteer with us?

Volunteering allows you to connect to your community and make it a better place.  It can benefit you and your family as much as the people you support. Dedicating any amount of time, however small, as a volunteer with the Essex Wellbeing Service can help you make new friends, expand your network and boost your social skills.

We value our volunteers and will have a dedicated person you can contact for any questions you have and any support you require. You will also be invited to join our Facebook support group where you can share questions and ideas with other volunteers. Last but not least we will provide you with training opportunities such as:

  • Safeguarding
  • How to start a conversation
  • How to set boundaries
  • And other courses such a dementia friend, how to become a walk leader organised by our partners

And anything else required for you to carry out your role successfully.

Do volunteers require financial information?

The Essex Wellbeing Service is completely free. This means our volunteers do not require any bank details or financial information in exchange for their duties.

The only situation where money is exchanged is when a volunteer is carrying out a shopping or medication collection service. 

Shopping and/or medication can be paid for by cash, if receiving support directly from an EWS volunteer.  

If, however, someone is unable to pay by cash they can receive support from a trusted Community Agent and payments for shopping can be done via:

  1. Self-payment (Prepaid internet/Telephone order for collection)
  2. Cheque payable to RCCE
  3. Online through the RCCE website
  4. Bank Transfer to RCCE 

Where do I sign up to volunteer?

Please complete our volunteer registration form by following the button below. Don’t worry if you don’t have a car. Volunteers without access to transport will be offered a telephone support role.

Register to be a volunteer

If you would like to speak to someone before signing up, please contact our Volunteer Co-Ordinator at nadine.allwood@ceessex.org.uk.

EWS Volunteer Handbook

Download our Volunteer Handbook for guidance and information on what's involved in becoming a volunteer for the Essex Wellbeing Service.