The welfare service was originally mobilised in response to the Covid-19 pandemic and quickly connected vulnerable people in Essex who are without the support of family, friends or neighbours with volunteers who were able to help with everyday tasks.  With restrictions being reinstated, the need to support vulnerable adults remains and we continue to coordinate requests and referrals for support and connect them to our volunteers.

What kind of tasks do our volunteers do?

Individual fully verified and DBS checked volunteers help with a huge array of tasks and are also supported by some of the specialist voluntary services across Essex to offer the following support services:

  • Buddy support for e.g. shopping, dog walking, physical activity, IT issues
  • Food shopping
  • Dog walking
  • Keep a garden accessible (grass gutting and weed control)
  • Medicine collecting
  • Posting Mail
  • Phone Friend
  • Safeguarding door-step check
  • Transport to hospital or GP

Do volunteers require financial information?

The Essex Wellbeing Service is completely free. This means our volunteers do not require any bank details or financial information in exchange for their duties.

The only situation where money is exchanged is when a volunteer is carrying out a shopping or medication collection service. 

Shopping and/or medication can be paid for by cash, if receiving support directly from an EWS volunteer.  

If, however, someone is unable to pay by cash they can receive support from a trusted Community Agent and payments for shopping can be done via:

  1. Self-payment (Prepaid internet/Telephone order for collection)
  2. Cheque payable to RCCE
  3. Online through the RCCE website
  4. Bank Transfer to RCCE 
woman painting fence picture

Volunteer with us

Volunteering allows you to connect to your community and make it a better place.  It can benefit you and your family as much as the people you support. Dedicating any amount of time, however small, as a volunteer with the Essex Wellbeing Service help you make new friends, expand your network and boost your social skills.

We value our volunteers and will have a dedicated person you can contact for any questions you have and who will support you. You will also be invited to join our Facebook support group where you can share questions and ideas with other volunteers. Last but not least we will provide you with training opportunities such as:

  • Safeguarding
  • How to start a conversation
  • How to set boundaries
  • And other courses such a dementia friend, how to become a walk leader organised by our partners

Where do I sign up to volunteer?

If you would like to speak to someone about signing up please contact our Volunteer Co-Ordinator at

You will also need an up to date digital photo, digital proof of address and if you have one an up to date DBS certificate.  Don’t worry if you don’t have a car. Volunteers without access to transport will be offered a telephone support role.

EWS Volunteer Handbook

Download our Volunteer Handbook for guidance and information on what's involved in becoming a volunteer for the Essex Wellbeing Service.